OcarinaVault FAQ

What’s the difference between Crimson and Sapphire?

Same necklace — the only difference is the heart core color.

• Crimson Heart (Red) = bold / fiery look

• Sapphire Heart (Blue) = deep / legendary relic look

What’s included in the box?

Your order includes:

• Heart Container Relic Necklace (your selected variant)

• Chain

• Secure packaging (gift-ready)

How long does shipping take?

Most orders arrive within 5–12 business days, depending on location.
You’ll receive tracking once it’s on the way.

Can I change my address after ordering?

If you message us quickly, we’ll do our best to update it.
Once an order is processed/shipped, we may not be able to change delivery details.

What if my item arrives damaged?

Message us immediately with photos and we’ll make it right.

Do you offer refunds?

Yes — check our Returns & Refunds Policy for full details.